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About Us
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything.
Woodgrange Medical Practice
We are a dedicated and friendly GP Surgery in Forest Gate, East London and part of the North East London Clinical Commissioning Group. All of our patients have named GPs, so we can offer continuity of care for you and your family.
We pride ourselves on our great access, with early morning surgeries from 7.30am available on Tuesdays and Fridays and ‘on the day’ appointments are always available, if you have an urgent medical problem.
We offer a full range of GP online services which you can access here, giving you access to the practice 24/7/365 via your computer, mobile or tablet. You can consult online with a GP using accuRx, manage your appointments, request repeat prescriptions and look at your medical record online. We also now offer video consultations.
Registration
It is quick and easy to register with a GP using our simple online GP registration form. surgery’. Whether you are new to the area or have never registered with a GP practice before, if you require any support in completing your registration, please attend the surgery in person, please note, no proof of address is required.
Accessibility Needs
We want to make sure all our patients can easily read and understand the information we send.
If you find it difficult to read our letters, need information in a different format (such as large print or easy read), or require support at your appointments, please let us know.
You can do this by completing our Accessibility Needs Form below.
Meet our Team
We have a diverse team of clinical and non-clinical staff dedicated to supporting your care.
Our clinical team includes GPs, Physician Associates, Advanced Nurse Practitioners, Practice Nurses, Phlebotomists, Healthcare Assistants, and Social Prescribers, all working together to provide high-quality care.
Our Reception Team is here to help you navigate your healthcare needs and assist with any administrative queries, ensuring you are directed to the most appropriate service.
Environmental Sustainability Statement
We are committed to minimising our environmental impact and advancing sustainable healthcare. Through staff education, carbon reduction, and efficient resource use, we deliver preventative, high-quality, sustainable care.
Our Sustainability Plan and Green initiatives support healthier communities while protecting the environment for future generations
Practice Charter
We are dedicated to giving you the best service we can. Our aim is to provide a high quality of medical care with the personal touch. This can be possible if we work together. You will be given courtesy and respect at all times, in turn we ask that you treat the Doctors and all the Practice Staff with the same courtesy and respect.
We respectfully advise you that Abuse and Violence will not be tolerated - so that our relationships with you can continue on mutual trust.
We are a PMS Practice.
Practice Information
Parking
Pay and display parking bays are available on Osborne Road. There is also one designated disabled parking bay nearby.
Disabled Access
We aim to ensure our practice is accessible to all patients:
- A disabled toilet is available on the ground floor with step-free access
- Lift access is available for wheelchair users to reach all floors
- Step-free access throughout key areas of the premises
Training
We are a teaching and training practice, working in partnership with Barts and The London School of Medicine and Dentistry to support the development of future healthcare professionals.
Patient Group
Woodgrange Medical Practice has a well-established Patient Participation Group which has been successfully running for over 15 years. The group works with the practice to help improve services and patient experience.
Safeguarding Patients
Safeguarding means protecting peoples’ health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. It is a key part of providing high-quality health and social care.
Those most in need of protection include:
- children and young people
- adults, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.
Woodgrange medical practice aims to ensure every child and adult who uses our services is free from abuse or neglect. Everyone at Woodgrange Medical Practice works to help protect them and promote their welfare.
Safeguarding adults and Children
Some children or adult patients may be at increased risk of harm, both in the community and whilst using our services because their health condition, or disability, makes them more dependent on others. They may need extra support to safeguard them from the risk of abuse or neglect.
At Woodgrange Medical Practice we recognise that safeguarding adults and children at risk is everybody’s business.
At Woodgrange Medical Practice all staff have completed mandatory training about safeguarding adults and children that is relevant to their role. They are responsible for alerting our Safeguarding Leads to any concerns about, or suspected abuse of, an adult or child at risk.
Our Safeguarding Leads:
- ensures we provide high-quality care to prevent safeguarding concerns.
- provides an effective response where harm or abuse does occur.
- works with other agencies such as social services and the Police to promote patient safety.
- provides advice and support on matters concerning adults and children at risk.
- For further information, please contact your surgery to be connected with the Safeguarding Lead
- Copies of our Safeguarding Policies are available on request.
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Our overall CQC Rating was: OUTSTANDING
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
SEE THE FULL CQC REPORT